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Thank you for visiting our website.
GoodBoatGear.com was founded by
Elliot and Mark out of a desire to promote their own hobbies and save
some money. We both have owned several boats and always look forward
to our time on the water.
If you're new to our site you may notice that we do things a little
differently. First, if you have a question please email us at
sales@goodboatgear.com. It is our objective to reply with a researched
answer the same day. Many people might make an assumption that dialing
a phone number is a safer and more efficient way to obtain an answer.
In our experience, it seems that this is not the case. Exchanging
voice messages can cause considerable delays. Also, attempting to
circumvent the system and "go direct" often results in
misunderstandings and errors. We have found that we are more efficient
and able to offer a consistently higher level of support customer
service using email. Send us an email (sales@goodboatgear.com) and
we'll reply as soon as possible with a real response from a real
person.
We value your business. After you place an order, there is a phone
number that you can reach us at. Email tends to be better for us, but
we do recognize that there are circumstances that might require phone
conversations. Also, please contact us with any comments or concerns. We are happy to meet your needs
in any way that we can.
Our customers keep coming back because of our value and responsive service.
Thanks for shopping with us and have a great day!
Elliot & Mark, Owners
GoodBoatGear.com
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